SY + 2 letters + 9 digits
Example format
SYAB012345678
Starts with SY and a two-letter code, then 9 digits. Recognized automatically.
Sunyou Tracking
Follow a Sunyou parcel from China with its SY number, through export, customs and handover to the carrier in your country. Events are in English, each with its own time zone.
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Enter your SY tracking number
Live status updates
126 carriers incl. Sunyou · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Sunyou, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Sunyou
Sunyou Logistics (顺友物流) describes itself as a cross-border e-commerce logistics provider in China. It says it was founded in June 2008 and is headquartered in Shenzhen, with branches in Guangzhou, Dongguan, Yiwu, Kunshan and Ningbo.
Sunyou says its parcels fly directly from ports such as Guangzhou, Shenzhen, Hong Kong and Macau, or go through a global transit center, with overseas hubs including Seoul, Bangkok, Dubai, Miami and Amsterdam. It reports handling over 100,000 parcels a day and serving more than 20,000 cross-border e-commerce businesses. Its shipping lines are sold to online sellers, so you’ll rarely deal with Sunyou directly.
Kargo Radar requests Sunyou’s events in English from its public tracking service, and shows each one in the time zone Sunyou recorded it. When Sunyou names the local carrier and its number, Kargo Radar lists them with the shipment. There’s no business relationship between Kargo Radar and Sunyou: Kargo Radar is independent.
What do Sunyou tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
SY + 11 digits
Example format
SY05071792728
SY followed by 11 digits. Also recognized automatically.
A number your local post or courier gave you is a different number. Use the SY number here.
Is the carrier detected automatically?
Both SY formats are recognized from the number itself, so pasting it anywhere on Kargo Radar will find Sunyou.
How to track Sunyou packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Sunyou selected and takes you straight to the results.
- 02
The carrier is found for you
Paste the number into the search box on the home page or into the Kargo Radar app, and the carrier is recognized from the number’s format.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Sunyou statuses
Common events on a Sunyou parcel, in the order they usually appear:
- Pre-Shipment Info Sent To …
- Shipping details were sent ahead for the destination country. The parcel may not have been handed in yet.
- Departed Sunyou Facility, Carrier Tracking Number
- The parcel left Sunyou’s facility, and the event names the number used by the next carrier.
- Customs Clearance In Process
- Customs in the destination country is handling the parcel. Kargo Radar shows In transit.
- Hand Over To Last Mile
- The parcel has passed to the carrier that will deliver it in your country.
- Arrived At The Delivery Office
- The parcel reached the local office that will deliver it.
Sunyou customer support
If you bought from an online shop, contact the seller first about a lost or late parcel, since the seller arranged the shipment. Sunyou also publishes a hotline, +86 4006075388, and an email address, mto@sypost.com.
After Hand Over To Last Mile, the local carrier handles delivery. If you need to arrange redelivery or collection, contact that carrier with its own number from the event history. Kargo Radar can show you the number but can’t reach either company for you.
Frequently asked questions
Answers to common questions about Sunyou packages.
How do I track my Sunyou parcel?
Paste the SY number into the form. You’ll get the route from origin to destination country and every event Sunyou has published, translated to English by Sunyou’s own service.
Where do I find a Sunyou tracking number?
The online shop usually shows it in your order details or the shipping confirmation. It starts with SY, so ask the seller for it if the order page only lists a different code.
Is Sunyou tracking updated live?
Each search asks Sunyou for its record at that moment. Long-distance parcels can go days between scans, especially on flights and at customs, so a quiet history doesn’t always mean a problem.
What if my SY number shows no results?
Sunyou returns nothing until it has a record for the parcel. Check for mistyped characters, wait a day or two after the shop’s shipping notice, then ask the seller to confirm the number.
Why did Sunyou tracking stop after Hand Over To Last Mile?
The local carrier now has the parcel and may scan it in its own system. Look for a carrier name and number in the shipment details, then check them with that carrier, which may have newer events.
How long will my parcel stay in customs?
Sunyou’s tracking doesn’t give a time for this. Customs Clearance Inspection means the parcel is being checked, and Customs Clearance Completed Successfully means it has been released. The seller can help if customs asks for more information.
What do Alert and Transit Time Too Long mean on Sunyou’s site?
They’re status filters on Sunyou’s own tracking page, and its site doesn’t define them. If your parcel appears under one, read the newest event and ask the seller what it means for your order.
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