International number (UPU S10)
Example format
RR123456789CA
Two letters, nine digits and CA. The CA at the end means the number was issued by Canada Post.
Canada Post Tracking
Track Canada Post packages and mail with your tracking number. See each event from acceptance to delivery, including scans in the destination country for items sent abroad.
SecureLive TrackingFull History
Track a Package
Enter your Canada Post tracking number
Live status updates
126 carriers incl. Canada Post · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Canada Post, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Canada Post
Canada Post (Postes Canada) is Canada’s national postal service. It delivers letters and packages across the country and exchanges international mail with postal services abroad.
Canada Post is a Crown corporation whose only shareholder is the Government of Canada. The tracking number is printed on your receipt or on the package, but Canada Post notes that it doesn’t appear on the receipt for prepaid products, and that it can’t look a number up for you if you’ve lost it. For a package coming to Canada whose status doesn’t show up in Track, Canada Post asks you to contact the sender.
For items mailed from Canada, the Canada Post record often continues in the destination country with customs and delivery events. Items mailed to Canada from other countries can often be looked up with Canada Post using the sender’s tracking number.
What do Canada Post tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Canada Post tracking number
Example format
1234567890123456
A 16-digit number made up of digits only.
Copy the number exactly as it appears on your receipt or label. Spaces don’t matter.
Is the carrier detected automatically?
International numbers ending in CA are recognized automatically and looked up with Canada Post; in the app they’re saved as “International Post.” The 16-digit numbers look like other carriers’ numbers, so choose Canada Post for those; the form on this page already has it selected.
How to track Canada Post packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Canada Post selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some Canada Post numbers are recognized from their format. For the rest, choose Canada Post from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Canada Post customer support
Claims at Canada Post belong to the sender. A receiver can open an inquiry about a missing package, but once it closes, the receiver has to go to the sender. Only the sender can start a compensation claim or an investigation of damage. If your package is damaged, keep the goods in their original packaging and take photos right away.
Start within 90 days of shipping for domestic packages, or 6 months for US and international ones, by opening a support ticket. Kargo Radar reads the tracking and nothing more, so it can’t open tickets or claim compensation.
Frequently asked questions
Answers to common questions about Canada Post packages.
How do I track a Canada Post package?
Paste your tracking number into the form on this page. Kargo Radar looks it up with Canada Post and lists every event with its date, time and place.
Can I track a package sent to Canada from another country?
Often, yes. Enter the sender’s international tracking number on this page, which checks it with Canada Post. The Canadian part of the trip, such as customs and delivery, usually shows up there.
Why is my Canada Post tracking not updating?
Canada Post usually scans a package when it’s mailed and again when it goes out for delivery, so several days can pass without a new event. International items can also wait for customs before the next scan appears.
Why can’t I track my Canada Post item?
Not every Canada Post service includes tracking. Canada Post says Small Packet, Letter-post, Registered Mail and International Parcel items sent to the U.S. or abroad have no tracking information or delivery confirmation. Also check that you copied the tracking number from your label or receipt.
What happens if Canada Post can’t leave my package?
Canada Post leaves a Delivery Notice Card, and the item waits for you at the designated post office. To collect it, you or a representative need one valid piece of government-issued photo ID. For parcels shipped to a post office for pickup and for FlexDelivery, Canada Post says items that aren’t picked up within 15 days go back to the sender.
What is Canada Post FlexDelivery?
FlexDelivery is a Canada Post service with a free, one-time online registration. You then use your FlexDelivery address as the delivery address when you shop online and pick the item up at the post office. If no one picks it up after 5 calendar days, Canada Post sends a Final Notice email and a phone message; after 15 calendar days, the item goes back to the sender.
Is Canada Post tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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Track packages from other carriers in the same place.
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