Registered item
Example format
RR795220449JO
Two letters, nine digits and JO for an item posted in Jordan.
Jordan Post Tracking
Follow a registered item or EMS shipment sent from or to Jordan. Enter the 13-character number to see each scan, including any customs steps.
SecureLive TrackingFull History
Track a Package
Enter a 13-character postal number, such as one ending in JO
Live status updates
126 carriers incl. Jordan Post · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Jordan Post, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Jordan Post
Jordan Post handles mail, parcels and EMS express items in Jordan. Tracking isn’t available for everything. Jordan Post says parcels can’t be tracked unless they’re registered, and that regular mail can’t be followed at its destination. If you sent an ordinary letter, there may be no number to look up.
Incoming parcels pass through customs at Jordan Post’s International Exchange Center. Jordan Post’s guide says its customs unit inspects incoming parcels, and that high-value or commercial shipments may go to customs clearance companies, which charge a percentage of the parcel’s value. If your parcel stops moving there, the customs events below tell you more.
Kargo Radar reads Jordan Post’s tracking system, which uses standard Universal Postal Union event names in English. Items sent abroad can also show events from the destination country’s post. Items arriving from other countries show the steps inside Jordan. Times are local to the country where each event happened. If we can’t reach that system, you’ll see a temporary error, which doesn’t mean your number is wrong.
Kargo Radar is privately run and unconnected to Jordan Post or the Jordanian government. We can’t speak for either of them.
What do Jordan Post tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
EMS item
Example format
EE795220449JO
Jordan Post says EMS waybill numbers from Jordan start with EE and end with JO.
Item coming to Jordan
Example format
RR795220449DE
Same shape, but it ends with the code of the country it was posted in.
Leave out spaces. The two letters at the end show the country where the item was posted, not where it’s going.
Is the carrier detected automatically?
Numbers ending in JO are recognized automatically and looked up with Jordan Post; in the app they’re saved as “International Post.” A number from another country is normally sent to that country’s post, so use the form on this page, which is set to Jordan Post, to see the Jordanian steps.
How to track Jordan Post packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Jordan Post selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some Jordan Post numbers are recognized from their format. For the rest, choose Jordan Post from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Jordan Post statuses
Jordan Post uses the postal industry’s standard event names. They can be hard to read, so here’s what they mean:
- Receive item from customer
- The item was handed in at a post office. This is where it enters the postal system.
- Receive item at office of exchange
- It has reached an international mail office, where mail crosses a border.
- Send item to customs
- It’s been passed to customs for inspection.
- Record item customs information
- Customs details were logged. A retention reason, if listed, explains why it’s being held.
- Return item from customs
- Customs has passed it back to the post. It does not mean the item is going back to the sender.
- Unsuccessful item delivery attempt
- Delivery didn’t succeed. A reason and next step are often shown in brackets.
Jordan Post customer support
Jordan Post says all inquiries and complaints go through its call center; find the current contact details on its website. If you’re the sender of an item posted elsewhere, your own country’s post is usually the place to start an inquiry. For a commercial purchase, the seller can often chase the parcel more easily than you can.
Kargo Radar only reads Jordan Post’s tracking. We can’t clear a parcel through customs, arrange collection or file a complaint on your behalf.
Frequently asked questions
Answers to common questions about Jordan Post packages.
How do I track a Jordan Post item?
Enter the full 13-character number in the form here. It must have two letters, nine digits and two more letters, otherwise Jordan Post’s tracker won’t accept it.
Where do I find my Jordan Post number?
If you posted it yourself, the number is on your post office receipt or EMS waybill. If someone sent it to you from abroad, ask the sender or seller, as they’ll have it from their local post.
Does this show where my Jordan parcel is right now?
It shows the latest event in Jordan Post’s system when you search. Since mail is only logged at certain points, such as a sorting office or customs, your item could be some way past the last line shown.
Why does Jordan Post say there’s no information?
Jordan Post’s message is “No information, please check your item identifier.” Recheck the characters, then allow a few days if the item was only just posted abroad, as it won’t show in Jordan until it arrives. Unregistered mail never appears at all.
My parcel is stuck at customs in Jordan. What now?
Look at the newest customs event for a retention reason. Jordan Post says some high-value or commercial items are sent to clearance companies, which charge a percentage of the value. Contact Jordan Post’s call center with your number to find out what’s needed from you.
Can someone else collect my Jordan Post parcel?
Jordan Post says the person concerned can authorize someone else to collect it, using an authorization or an official power of attorney. Ask at the post office which document they’ll accept before sending someone.
Can I track a court notice here?
No. Jordan Post handles Sharia and legal notices with separate barcodes that start with RC or RJ, and it has its own inquiry page for them. The form on this page only works with the 13-character postal format.
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