Logen waybill number (송장번호)
Example format
50717927281
Usually 11 digits, with no letters.
Logen Tracking
Check a Logen parcel with its 11-digit number, even if you don’t read Korean. The overall status appears in English, and this page explains the Korean steps in the event list.
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Enter your 11-digit Logen number
Live status updates
126 carriers incl. Logen · one appYou don’t even need
You don’t even need
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When any of your packages, including Logen, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Logen
Logen (로젠택배) is a parcel carrier in South Korea with its head office in Seongnam, Gyeonggi-do. Its website describes a one-stop total logistics service, with personal parcels, enterprise parcels and a separate fulfillment service.
On its own site, Logen lets you search by waybill number, by reservation number or, after logging in, by customer information. Logen adds some caveats: a handwritten waybill that was never entered into its system may not show up, and a parcel that has arrived but hasn’t been sorted may only become trackable hours later or the next day.
Kargo Radar reads Logen’s Korean results page when you search and works out the overall status from the status column. The event wording stays in Korean, with times in Korea time, and the origin and delivery branches appear when Logen lists them. Staff names, recipient names and contact numbers on that page are never read. Kargo Radar isn’t connected to Logen in any way; it’s an independent tracking service.
What do Logen tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
If the number from your order page includes hyphens, leave them out.
Is the carrier detected automatically?
Eleven plain digits can match other carriers’ numbers, so Logen isn’t detected from the number alone. Choose Logen from the carrier list elsewhere on the site. It’s preselected on this page.
How to track Logen packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Logen selected and takes you straight to the results.
- 02
Pick the carrier
Logen numbers look like other carriers’ numbers, so Kargo Radar doesn’t guess. Choose Logen from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Logen statuses
Logen publishes its events in Korean only. Kargo Radar keeps that wording in the history and gives you the overall status in English. The steps, in the usual order:
- 집하
- Picked up. Logen has collected the parcel from the sender.
- 터미널입고
- Arrived at a sorting terminal.
- 행낭적입
- Loaded into a transport bag at the terminal.
- 터미널출고
- Left the terminal for the next stop.
- 배송입고
- Arrived at the branch that will deliver it.
- 배송출고
- Out for delivery. The event text says the item is being prepared for delivery to you.
- 배송완료
- Delivered.
- 미배송
- Not delivered. Kargo Radar shows this as a failed delivery.
Logen customer support
Logen’s customer center is 1588-9988, on weekdays from 9:00 to 18:00, and it also takes questions through a customer inquiry form. Logen says an address change can be requested through the call center, that form or the delivery branch, and that it adds one to two days and an extra fee. Perishable items can’t be redirected.
For a damaged parcel, Logen asks you to keep the item and packaging exactly as received, because photos aren’t accepted in their place, and to report it through its app or customer center. For an online order with no movement, ask the seller whether the box was handed over. Kargo Radar can’t contact Logen for you.
Frequently asked questions
Answers to common questions about Logen packages.
How can I track a Logen parcel in English?
Put the 11-digit number in the form. Kargo Radar summarizes the status in English and lists Logen’s Korean events with their terminals and times. Use the table on this page to read each step.
Where is the Logen tracking number?
It’s on the waybill stuck to the box, labeled 송장번호 or 운송장 번호. If you’re still waiting for the parcel, the seller or shopping site should give it to you with the shipping notice.
Does Kargo Radar show Logen’s status live?
Every lookup asks Logen for the latest record, so what you see matches what Logen is reporting right then. If a driver or terminal hasn’t scanned the box yet, the newest step won’t be listed.
Why does it say my Logen number can’t be found?
Logen answers with 배송자료를 조회할 수 없습니다 when it has no data. Its FAQ says a sender may have printed a waybill without handing over the parcel, and parcels sent after its 8 PM cutoff can take a day or more to appear.
What if I won’t be home for a Logen delivery?
Logen’s FAQ suggests using its app to leave a place where the parcel can be left, or agreeing on one with the driver. Kargo Radar can’t pass that message on.
My Logen parcel hasn’t moved for days. Is it lost?
Not necessarily. Logen’s FAQ calls next-day delivery a goal rather than a promise, and says road conditions, disasters and remote areas can add days. If the last scan stays the same, call the customer center with your number.
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