TTN (express waybill number)
Example format
20400012345678
A 14-digit number, usually starting with 20 or 59.
Nova Poshta Tracking
Track Nova Poshta parcels with your 14-digit TTN. See the current status in English and the key steps: waybill created, arrived at the branch or parcel locker, and received.
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Enter your Nova Poshta TTN
Live status updates
126 carriers incl. Nova Poshta · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Nova Poshta, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Nova Poshta
Nova Poshta (Нова пошта, known in English as Nova Post) is Ukraine’s leading express delivery company. Parcels are delivered to its branches, parcel lockers or the recipient’s address, and its Nova Post branches operate in many European countries.
The status service Kargo Radar uses returns Nova Poshta’s status text in Ukrainian, so Kargo Radar shows English descriptions based on Nova Poshta’s official status codes. Instead of every scan, it shows the key milestones: waybill created, arrived at the branch or locker, and the current status or pickup time.
What do Nova Poshta tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
International shipments handled by Nova Global use a separate tracking system and can’t be tracked here.
Is the carrier detected automatically?
A 14-digit TTN looks like other carriers’ numbers, so Nova Poshta isn’t detected automatically. Choose Nova Poshta from the carrier list; the form on this page already has it selected.
How to track Nova Poshta packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Nova Poshta selected and takes you straight to the results.
- 02
Pick the carrier
Nova Poshta numbers look like other carriers’ numbers, so Kargo Radar doesn’t guess. Choose Nova Poshta from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Nova Poshta statuses
- Arrived at the branch / parcel locker
- The parcel is ready for pickup, so Kargo Radar shows Out for delivery.
- Received by the recipient
- The parcel was collected or delivered. The status is Delivered.
- Storage period expired
- The parcel wasn’t collected in time and Nova Poshta has stopped storing it at the branch. Kargo Radar shows Returned.
Nova Poshta customer support
Nova Poshta’s public contract lets either the sender or the recipient claim for a lost or damaged shipment. File in the app, your personal account or tracking, by phone, or in writing at any branch. You’ll need your Taxpayer Identification Number or, without one, your passport series and number.
Nova Poshta says it takes up to 3 business days to review a complaint, or up to 30 calendar days for Nova Poshta Global. To change the address, order its Forwarding service. Kargo Radar can’t forward a parcel or submit a complaint.
Frequently asked questions
Answers to common questions about Nova Poshta packages.
How do I track a Nova Poshta parcel by TTN?
Paste your 14-digit TTN into the form on this page. Kargo Radar checks it with Nova Poshta and shows the current status and key steps in English.
Why don’t I see every scan of my Nova Poshta parcel?
Kargo Radar uses Nova Poshta’s public status service, which returns the parcel’s current status and key dates rather than the full route. Kargo Radar builds the timeline from those: created, arrived at the branch or locker, and received. Nova Poshta’s own tracking page shows the full route.
Why can’t Kargo Radar find my TTN?
Check that all 14 digits are correct. Older waybills may no longer be shown, and deleted waybills can’t be found either.
What is a TTN and where do I find it?
TTN is the everyday name for Nova Poshta’s express waybill number, called EW on its English site. The 14-digit number is printed at the top of the waybill, and it also appears in the Nova Poshta app right after sending and in the arrival notification.
Is Nova Poshta tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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