10-digit waybill
Example format
1234567890
The usual DHL Express format: 10 digits. Numbers like this look like other carriers’ numbers, so choose DHL Express on this page.
DHL Express Tracking
Track a DHL Express shipment with its waybill number. Kargo Radar shows each scan and the current status using DHL’s official tracking service.
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Enter your DHL waybill number
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126 carriers incl. DHL Express · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including DHL Express, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About DHL Express
DHL Express is the international express delivery division of DHL Group. Its shipments carry a waybill number, which DHL also calls the tracking number.
DHL says you’ll find the number on the shipment label, on the digital copy of the waybill prepared by the shipper, or in the shipment confirmation. If you don’t have a tracking number, DHL advises contacting the shipper.
Kargo Radar reads DHL Express events from DHL’s official tracking service, Deutsche Post DHL Group’s Shipment Tracking API. Kargo Radar is an independent app and isn’t affiliated with DHL.
What do DHL Express tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
JJD piece number
Example format
JJD012345678901234567
JJD followed by digits. Recognized automatically.
Enter only the letters and digits. DHL eCommerce numbers are a different format and belong to a different DHL service.
Is the carrier detected automatically?
JJD numbers are recognized automatically. A 10-digit waybill could belong to several carriers, so use the form on this page, which already has DHL Express selected.
How to track DHL Express packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has DHL Express selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some DHL Express numbers are recognized from their format. For the rest, choose DHL Express from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
DHL Express customer support
Start with DHL Express customer service for your country, and have the waybill number ready. DHL’s own guides make that contact the first step for a lost or damaged shipment. Keep the invoice and photos of any damage. The claim right usually belongs to the party billed for the shipment or to the shipper, so a recipient may need to ask them to act.
To change a delivery date or place, DHL points you to On Demand Delivery, which needs the waybill number. Kargo Radar reads DHL’s tracking data and has no way to redirect a shipment or claim on your behalf.
Frequently asked questions
Answers to common questions about DHL Express packages.
How do I track a DHL Express shipment?
Paste your waybill number into the form on this page. Kargo Radar shows each scan with its date and the current status. You don’t need an account.
Where do I find my DHL Express tracking number?
DHL says it’s on the shipment label, on the digital copy of the waybill, or in the shipment confirmation. If you don’t have it, ask the shipper.
Why was I sent to the DHL website instead?
Kargo Radar has a daily limit on DHL lookups. When that limit is reached, you’re sent to DHL’s own tracking page with your number, so you can still see your shipment.
Is this the same as DHL eCommerce in Turkey?
No. DHL eCommerce in Turkey, formerly MNG Kargo, is a separate service with its own numbers and its own page on Kargo Radar.
Is DHL Express tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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