Shipment code (kod pošiljke)
Example format
AB1234567890
Two letters, a customer or branch code, followed by 10 digits. D Express asks for this code in every claim email too.
D Express Tracking
Enter your D Express shipment code (kod pošiljke) to follow your parcel in Serbia. D Express writes its statuses in Serbian, so this page explains what each one means.
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When any of your packages, including D Express, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
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Packages you receive and packages you send sit in separate tabs, filtered by status.
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About D Express
D Express (Dexpress) is an express courier in Serbia. It says it has distribution centers in 26 Serbian cities, about 1,200 staff and 800 transport vehicles, and that it delivers over 65,000 parcels a day.
Besides home delivery, D Express offers same-day and next-day services, Paket Shop points and a parcel locker service called D Paketomat. Lockers are open around the clock. You receive a code that opens the compartment. For a cash-on-delivery parcel, you pay the cashier at the gas station first, then enter the code at the locker.
Kargo Radar reads the tracking page on the D Express site. Its statuses come only in Serbian, with no place attached to each one, so the history stays in Serbian and Kargo Radar works out the overall status in English from the wording. Times are Belgrade time. The masked name and address on D Express’s page aren’t read, only the destination city. D Express is a separate business from Kargo Radar.
What do D Express tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Use capital letters or small ones as you like, but keep both letters. The digits alone won’t find the parcel.
Is the carrier detected automatically?
This pattern could also fit other carriers’ numbers, so D Express isn’t recognized from the code alone. Select D Express in the carrier list. It’s the default on this page.
How to track D Express packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has D Express selected and takes you straight to the results.
- 02
Pick the carrier
D Express numbers look like other carriers’ numbers, so Kargo Radar doesn’t guess. Choose D Express from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about D Express statuses
D Express gives these statuses in Serbian only. Kargo Radar keeps the original wording:
- Čeka na preuzimanje
- Waiting to be picked up from the sender. It’s been the first status on the parcels we’ve read, before D Express has collected anything.
- Pošiljka je preuzeta od pošiljaoca
- The courier has collected the parcel from the sender.
- Pošiljka zadužena za isporuku
- The parcel has been assigned to a courier for delivery. Expect it soon.
- Pošiljka je isporučena primaocu
- Delivered to the recipient.
- Pošiljka se vraća pošiljaocu
- The parcel is on its way back to the sender.
- Pošiljka je vraćena pošiljaocu
- It has been returned to the sender.
D Express customer support
Call D Express if you’ve missed a delivery: its FAQ says the notice or SMS you get after the first attempt gives the phone number for arranging the next one. Complaints go by email, with the shipment code included. Report damage within 24 hours, with photos of the packaging and contents, and file a compensation claim within 60 days of delivery. D Express says it answers complaints within eight days.
For a refund or a wrong item, go to the shop that sold it. Kargo Radar can’t extend a locker deadline or arrange delivery on your behalf.
Frequently asked questions
Answers to common questions about D Express packages.
How do I track a D Express parcel?
Enter the shipment code above. You’ll get the history in Serbian, along with an English status and, where D Express provides it, the destination city.
Where do I find the D Express shipment code?
D Express calls it “Kod pošiljke”. You’ll normally get it from the shop or the sender, often in a dispatch message. It starts with two letters.
Does this show where my D Express parcel is right now?
It shows D Express’s latest recorded status at the moment you search. D Express doesn’t publish a place for each scan, so you won’t see a town, and a real change may take a while to appear.
Why can’t my D Express code be found?
D Express answers “Pošiljka nije pronađena” (shipment not found) when it has no match, and Kargo Radar reports the same. Check both letters and all digits. If the shop has only just booked it, give it a little time.
What happens if D Express can’t deliver the first time?
Its FAQ says it delivers twice. After a failed first try, the courier leaves a notice or sends an SMS with the reason. Use the phone number in that message to arrange the second delivery.
Can I extend my pickup time at a D Paketomat?
Yes, once the parcel is in the locker. D Express lets you extend by up to 10 days for a daily fee, and you request it in the tracking section of its own website. Kargo Radar’s page doesn’t offer this.
Why does the status stay on “Čeka na preuzimanje” for days?
That status comes before the courier collects the parcel from the sender, so the shop may not have handed it over. Contact the shop first, since it can confirm the booking.
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