11-digit guía
Example format
22916926421
Exactly 11 digits, as Coordinadora’s tracking page requires. Shorter or longer numbers are rejected.
Coordinadora Tracking
Enter your 11-digit guía to see where a Coordinadora shipment is in its six steps, from pickup at origin to delivery, with dates and any notes.
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Track a Package
Enter your 11-digit Coordinadora guía
Live status updates
126 carriers incl. Coordinadora · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Coordinadora, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Coordinadora
Coordinadora is a Colombian logistics and courier company. Its tracking page asks for a “guía nacional” of 11 digits, so that’s the number to ask for if a shop ships with Coordinadora.
Coordinadora’s site explains that a “novedad” is anything getting in the way of normal delivery, such as a delay, a wrong address or missing paperwork. These notes are often the most useful part of the record, because they say why a shipment has stalled.
Kargo Radar reads the service behind Coordinadora’s tracking page. It shows the steps and notes in Spanish, as Coordinadora writes them, and an overall status in English. The first step often comes with no time of day. Kargo Radar doesn’t read complaint records, and it isn’t affiliated with Coordinadora; it’s an independent tracking app.
What do Coordinadora tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Enter digits only. If your number isn’t 11 digits long, it may be an order number from the shop rather than the guía.
Is the carrier detected automatically?
An 11-digit number could belong to several carriers, so Coordinadora isn’t detected from the number. Use the form on this page, which already has it selected.
How to track Coordinadora packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Coordinadora selected and takes you straight to the results.
- 02
Pick the carrier
Coordinadora numbers look like other carriers’ numbers, so Kargo Radar doesn’t guess. Choose Coordinadora from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Coordinadora statuses
Coordinadora writes its steps in Spanish, in this order:
- A RECIBIR POR COORDINADORA
- Literally “to be received by Coordinadora”. It may not have the parcel yet.
- EN TERMINAL ORIGEN
- At the terminal in the origin city.
- EN TRANSPORTE
- Travelling between terminals.
- EN TERMINAL DESTINO
- At the terminal serving the delivery city.
- EN REPARTO
- Out with a courier for delivery.
- ENTREGADA
- Delivered.
- Envío en validación por seguridad
- A note saying the shipment is being checked for security reasons.
- Novedad en ruta nacional por infraestructura
- A note about a problem on the national road network that’s affecting the route.
Coordinadora customer support
Coordinadora’s advice for a novedad is to have your guía and contact details ready and ask for a formal claim, so the case can be followed until it’s closed. If you bought from a shop, ask the shop as well: it booked the shipment and may be able to help with the delivery details.
Coordinadora’s site also covers “rezagos”, shipments left undelivered, and says its customer service can help recover them. Kargo Radar doesn’t handle claims or address changes, and it can’t contact the courier for you.
Frequently asked questions
Answers to common questions about Coordinadora packages.
How do I track a Coordinadora guía?
Type the 11 digits into the form on this page and search. You’ll get the step your shipment has reached, with any notes from Coordinadora underneath.
Where do I find my Coordinadora number?
It’s printed on the guía you got when you sent the parcel. If you’re the buyer, look in the shop’s shipping email or order page, or ask the seller for it.
How current is the Coordinadora information here?
Kargo Radar fetches the record from Coordinadora at the moment you search. The parcel may be further along than the record shows when a terminal or courier hasn’t logged the latest step.
What if the guía doesn’t exist?
Coordinadora answers “GUIA NO EXISTE” when it has no record. Check you have all 11 digits, then wait a little if the seller has only just created the label. If it still fails, ask whoever booked the shipment to confirm the number.
What does “novedad” mean on my shipment?
It’s a note that something is affecting delivery. It might be a delay, an address problem or missing documents. Many notes don’t change the shipment’s status, but a wrong address won’t fix itself, so contact Coordinadora or the sender.
My shipment says “A RECIBIR POR COORDINADORA”. Is it on its way?
Not necessarily. The wording means “to be received by Coordinadora”, so the parcel may not be in its hands yet. Look for “EN TERMINAL ORIGEN” as the sign it has actually entered the network.
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