Parcel number
Example format
12345678901234
DPD parcel numbers are usually 14 digits long.
DPD UK Tracking
Track DPD parcels in the UK with your tracking number. See when your parcel leaves the depot, when it’s out for delivery and when it’s delivered.
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Track a Package
Enter your DPD UK tracking number
Live status updates
126 carriers incl. DPD UK · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including DPD UK, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About DPD UK
DPD UK (DPDgroup UK Ltd) is the UK company of the international DPD parcel network. It delivers to home and business addresses and to DPD Pickup points.
Senders can choose next-day delivery, timed DPD 10:30 and DPD 12:00 services, or weekend delivery within the UK. With DPD’s Predict service, recipients get a one-hour delivery window and can reschedule the night before or on the day, and Follow My Parcel shows the delivery’s progress on a live map with a 15-minute time slot. These rely on the mobile number and e-mail address the sender shares with DPD. Kargo Radar shows DPD UK’s events and status, not the delivery window or the map.
DPD UK records can include events from partner carriers elsewhere in the network. Kargo Radar only shows a parcel whose number exactly matches the one you entered.
What do DPD UK tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Consignment number
Example format
1234567890
You can also use the consignment number DPD UK gave you.
Is the carrier detected automatically?
DPD UK numbers are digits only and look like other carriers’ numbers, so they aren’t detected automatically. In the app, choose DPD UK from the carrier list; the form on this page already has it selected.
How to track DPD UK packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has DPD UK selected and takes you straight to the results.
- 02
Pick the carrier
DPD UK numbers look like other carriers’ numbers, so Kargo Radar doesn’t guess. Choose DPD UK from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about DPD UK statuses
Common DPD UK event descriptions and what they mean:
- The parcel has been received at the local Pickup point
- The parcel has arrived at a DPD Pickup point.
- The parcel is ready to be collected from the local pickup point
- The parcel is waiting to be collected, so Kargo Radar shows it as Out for delivery.
- Your parcel was refused at your DPD Pickup Shop
- The parcel was refused at the Pickup Shop and wasn’t collected. The next steps appear in the event history.
DPD UK customer support
To reach DPD UK about a delivery, use chat in the DPD app or on its website, where you enter your reference number and delivery postcode, or call Customer Service on 0121 275 0500.
For loss or damage, DPD’s online FAQ says only the contract holder can register a claim. That normally means whoever booked the delivery, so ask the sender first. DPD’s help page says a claim must be logged within 14 days of dispatch and formally made within 28. Kargo Radar shows DPD’s events but can’t make the claim or message the driver.
Frequently asked questions
Answers to common questions about DPD UK packages.
How do I track a DPD UK parcel?
Paste your parcel or consignment number into the form on this page. Kargo Radar looks it up in DPD UK’s tracking system and lists every event.
Which number should I use?
DPD UK shipments have a parcel number (usually 14 digits) and a consignment number. Either one works.
Could I see someone else’s parcel by mistake?
No. DPD UK’s lookup can return results for similar numbers, so Kargo Radar only shows a parcel when its number exactly matches yours. If there’s no exact match, nothing is shown.
What happens if I’m out when DPD UK delivers?
DPD UK says it automatically tries to leave the parcel with a neighbor if you’re not in, and you can name a preferred neighbor or a safe place in advance. Otherwise the driver leaves a “sorry we missed you” card and can’t return the same day. With your reference number and postcode, DPD UK’s website then lets you choose a new delivery date, a safe place, a neighbor or collection from a local shop. Some options aren’t available if the sender asked for a signature.
Can I collect my parcel from a DPD Pickup shop?
Yes. When you choose a local Pickup shop on DPD UK’s website, DPD UK says your parcel will be ready there by midday the next day. Bring two pieces of ID: a photo ID and one that shows your address, such as a utility bill. To change the delivery address, contact the sender; DPD UK says retailers prefer to handle that themselves.
Is DPD UK tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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