Privacy Policy
Last updated: March 24, 2026
Important Information
At Kargo Radar, we take user privacy seriously. This policy explains how the information collected when you use our services is processed and protected.
1. Introduction and Scope
Kargo Radar ("we", "our" or the "Platform") provides package tracking services to its users ("you", "your" or the "User"). This Privacy Policy applies to all services offered through the kargoradar.com website and the Kargo Radar mobile applications.
This policy has been prepared in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation. By using our services, you accept the data processing practices described in this policy.
2. Data We Collect
2.1 Automatically Collected Data
- •Device Information: IP address, browser type and version, operating system, device model, screen resolution
- •Usage Data: Page views, click data, time spent on the Platform, search history
- •Cookies: Session cookies, preference cookies, analytics cookies
2.2 Data Provided by Users
- •Account Information: First name, last name, email address, phone number (if you choose to register)
- •Tracking Information: Package tracking numbers, favorite packages, notification preferences
- •Communication Information: Support requests, feedback, complaints
Important: Your package tracking lookups are performed anonymously. Lookups made without registering are never associated with personal information.
3. Purposes of Data Use
The data collected is used for the following purposes:
- ✓Service Delivery: Performing package tracking lookups, displaying results, sending notifications
- ✓User Experience: Providing personalized content, favorite packages, quick access features
- ✓Platform Development: Detecting and fixing errors, improving performance, developing new features
- ✓Statistics and Analysis: Analyzing usage trends, producing anonymous statistical reports
- ✓Security: Detecting fraud, preventing security breaches, ensuring system security
- ✓Legal Obligations: Fulfilling statutory requirements, cooperating with competent authorities
4. Data Sharing and Transfer
4.1 Sharing with Third Parties
Your personal data is not shared with third parties except in the following cases:
- •Where you have given your explicit consent
- •Legal obligations and court orders
- •Situations of vital importance
- •Service providers (hosting, email delivery) — under strict confidentiality agreements
4.2 Relationship with Carriers
Important Notice: Package lookups are performed directly through the carriers’ systems. In this process, only the tracking number is sent to the carriers; your personal information is not shared.
5. Data Security
The following measures are taken to keep your data secure:
Technical Measures
- • SSL/TLS encryption
- • Firewalls
- • DDoS protection
- • Regular security scans
- • Encrypted data storage
Administrative Measures
- • Access authorization control
- • Staff privacy training
- • Confidentiality agreements
- • Regular audits
- • Incident response procedures
6. Data Retention Periods
| Data Type | Retention Period |
|---|---|
| Anonymous tracking lookups | 30 days |
| Registered user tracking history | 1 year |
| Account information | As long as the account is active |
| Cookie data | Maximum 1 year |
| Communication records | 3 years |
| Data kept for legal obligations | The period specified in the applicable legislation |
7. User Rights
Under the KVKK, you have the following rights:
How to Apply: To exercise your rights, you can send an email to info@teknolojig.com or use the contact form. Your requests are reviewed and concluded within 30 days.
8. Cookie Policy
Types of cookies used on our Platform:
Strictly Necessary Cookies
Required for the Platform’s core functions to work. They cannot be disabled.
Performance Cookies
Used to measure and improve the Platform’s performance.
Functionality Cookies
Used to remember your preferences and provide a personalized experience.
Analytics Cookies
Used to understand user behavior and to improve the Platform.
You can manage or disable cookies in your browser settings. However, some features may not work properly in that case.
9. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from users under the age of 18. Parents or legal guardians who believe that their child’s personal data has been collected by mistake should contact us.
10. International Data Transfers
Your data may be stored on servers located abroad in order to improve service quality. In that case:
- ✓Data is transferred only to countries with an adequate level of data protection
- ✓Service providers that comply with European Union data protection standards are preferred
- ✓Standard contractual clauses and additional security measures are applied
11. Changes to This Policy
This privacy policy may be updated from time to time. In the event of significant changes:
- •A notification is shown on the Platform
- •An email is sent to registered users
- •The date of the change is clearly stated
Your continued use of our services after changes to the policy means that you accept the updated policy.
12. Contact
For questions or requests about our privacy policy:
Data Controller:
Teknolojig Bilişim Teknolojileri A.Ş.
Ataköy Towers A Blok No:20/1 70
Bakırköy/İstanbul, Türkiye
Phone: +90 541 908 15 61
Your Security Is Our Priority
At Kargo Radar, we are committed to applying the highest standards in protecting your personal data and to being transparent. Your privacy matters to us, and we take this responsibility seriously.