Reference.shipment number
Example format
54321.0087654321
As printed in notifications: 5 digits, a dot, then 10 digits. Recognized automatically.
Planzer Tracking
Enter the number from your Planzer email or text to see where your parcel is in Switzerland. Statuses appear in English, and you don’t need to log in.
SecureLive TrackingFull History
Track a Package
Enter your Planzer shipment number
Live status updates
126 carriers incl. Planzer · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Planzer, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Planzer Parcel
Planzer Parcel, known in German as Planzer Paket, is the parcel service of the Swiss company Planzer. Its pages describe sending parcels of different sizes up to 30 kg. You’ll usually hear from it through a message saying a delivery is on the way.
Planzer separates viewing from changing. According to its help pages, entering the number only lets you see the status. To change the delivery date or leave a safe-place instruction, you need the link in your notification, the code on your delivery card, or a recipient account. Planzer also warns about scam messages pretending to come from it.
Kargo Radar asks Planzer’s tracking service for the shipment and shows Planzer’s English wording, with Swiss times. Planzer’s events have no place name. Its English feed sometimes labels a delivered parcel “Shipped”, while the German says “Zugestellt”, so we show “Delivered” instead. We operate independently, and Planzer has no part in Kargo Radar.
What do Planzer tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
8-digit shipment number
Example format
87654321
The shipment number by itself. Digits only, so use this page.
20-digit parcel code
Example format
00123456789012345678
A code starting 00 for a single parcel. A search shows that parcel only, not others in the same delivery.
Copy the number exactly from your email or text, keeping the dot if there is one.
Is the carrier detected automatically?
The form with a dot is unique to Planzer and recognized by itself. Digits-only numbers could belong to other carriers, so use this page, which has Planzer preselected.
How to track Planzer packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Planzer selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some Planzer numbers are recognized from their format. For the rest, choose Planzer from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Planzer statuses
Planzer’s events are short. Here’s what they mean:
- Recorded
- The shipment has been registered. The sender may not have handed it over yet.
- Transferred
- It has passed from one stage of Planzer’s network to the next.
- In delivery
- It’s out on the final delivery.
- Not delivered – A delivery card has been deposited
- The first attempt failed, and a card with a code is in your letterbox.
- New delivery released
- A new delivery has been approved, so another attempt is on its way.
Planzer customer support
Planzer’s contact page and help articles cover changes such as a safe place, a delivery date or a cancellation. If an option is grayed out, Planzer says the sender hasn’t allowed it, so you need to contact the sender. The sender also has to change the address if no edit option appears.
If you never received a notification or can’t find a number, Planzer’s help points you to the sender as well. Kargo Radar shows status only and doesn’t have your delivery code, so it can’t change a date or address.
Frequently asked questions
Answers to common questions about Planzer packages.
How do I track a Planzer parcel?
Copy the number from your “A delivery is on its way to you” email or text into the form above. The history shows each step with its Swiss date and time.
Where do I find my Planzer tracking number?
Planzer says it’s in the notification email or text. If you didn’t get one or can’t see a number in it, Planzer tells you to contact the sender of your parcel.
How fresh is the Planzer status here?
We fetch it from Planzer when you search, so it matches Planzer’s current record. The parcel may have moved on if the most recent handover hasn’t been recorded yet.
Why doesn’t Planzer recognize my number?
Planzer says tracking starts once your notification arrives, so an earlier number may not work yet. Check the digits and keep any dot. A number from a shop’s order page may also be a shop reference rather than Planzer’s.
I missed my Planzer delivery. Can I collect from a branch?
Planzer’s help says branch collection isn’t offered after a missed delivery. Use the code or QR code on the delivery card to pick a new date or a safe place, if the sender allows it.
Can I change my delivery date on Kargo Radar?
No, that only works from Planzer’s recipient portal. For security, Planzer asks you to log in with the link in your email or text, or with the code on your card.
Do I get notified when my Planzer parcel moves?
Yes, if you save the number in the Kargo Radar app. You’ll get a message when the status changes, and tracking stays free.
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