Item number ending in KZ
Example format
CA123456785KZ
Two letters, nine digits, then KZ. Kargo Radar checks the check digit as well.
Kazpost Tracking
Enter your item number to check a Kazpost (Казпочта) parcel in Kazakhstan, including mail coming from abroad. Kargo Radar shows the steps in English, from sorting and customs to pickup.
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Enter your Kazpost tracking number
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126 carriers incl. Kazpost · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Kazpost, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Kazpost
Kazpost (Казпочта, also branded QazPost) is Kazakhstan’s national operator for postal and financial services. Its corporate contacts page lists a central office in Astana and branches across the regions.
Kazpost offers tracking on its website and a dedicated tracking service at track.kazpost.kz, and it also points customers to its mobile app and the @KazPostBot Telegram bot. Parcels can go to a post office or a postamat, which is an automated parcel locker. Its tracking pages ask you to call the contact center to arrange delivery to a postamat.
Kargo Radar uses Kazpost’s public tracking service. That service returns event codes without text, so Kargo Radar turns them into English using the wording in Kazpost’s own Russian dictionary. A few internal codes aren’t shown. Times are Kazakhstan local time, and any recipient details are left out. Kargo Radar isn’t run by Kazpost and can’t act on its behalf.
What do Kazpost tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Item mailed to Kazakhstan
Example format
RR123456785CN
The same shape, ending in the sending country’s code. Kazpost shows these once they’re in its system.
Your seller may give you a number that belongs to their own carrier. If it doesn’t fit this shape, ask for the postal number.
Is the carrier detected automatically?
Numbers ending in KZ are identified as Kazpost right away. Mail from abroad ends in another code and isn’t claimed automatically, so select Kazpost for it; the form on this page does that for you.
How to track Kazpost packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Kazpost selected and takes you straight to the results.
- 02
The carrier is found for you
Paste the number into the search box on the home page or into the Kargo Radar app, and the carrier is recognized from the number’s format.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Kazpost statuses
Kazpost publishes codes rather than text. These are the English wordings Kargo Radar shows for common ones:
- Item accepted for shipping
- Kazpost or the sending post has taken it in.
- Handed over to customs
- It’s with customs and not yet released.
- Released from customs
- Customs has let it go, and it can continue on its way.
- Arrived at the sorting center
- It’s being sorted for the next leg.
- Handed to the postman/courier for delivery
- It’s on a delivery round.
- Awaiting the recipient at the pickup point
- It’s ready to collect.
- Delivered to the recipient
- Kazpost has recorded the handover.
Kazpost customer support
Kazpost’s single contact center is 1499, which its tracking pages say is free to call within Kazakhstan. It handles customs holds and postamat delivery. For a postamat, you’ll be asked for the item number and your mobile number. The tracking site also gives 1499@kazpost.kz for written questions.
If a parcel from abroad is missing before it reaches Kazakhstan, the seller or sending post is the right first contact. Kargo Radar can’t release an item from customs, arrange a postamat or lodge a complaint.
Frequently asked questions
Answers to common questions about Kazpost packages.
How do I track a Kazpost parcel?
Type your number into the form at the top. It works for numbers ending in KZ and for foreign postal numbers on items heading to Kazakhstan.
Where do I find my Kazpost tracking number?
A receipt from the post office shows it if you sent the item. For an online order, it’s in the seller’s shipping details. Kazpost also calls it a “трек-номер” on its Russian pages.
Is the Kazpost status live?
Yes, in the sense that Kargo Radar asks Kazpost at the moment you look. It can still lag behind reality, because a parcel in a sorting center or on a truck isn’t updated until the next code is recorded.
Why does it say there’s no information for my number?
Kazpost’s tracking site says one common reason is that the item hasn’t reached Kazakhstan yet. Try the sending post’s site as well, and check the number again. It can take some time for foreign items to appear.
My parcel is held by customs. Who do I contact?
Kazpost’s tracking pages tell you to call contact center 1499, which can explain why the parcel was held and how to resolve it. Have your number ready. Kargo Radar only shows the customs code.
How do I get a parcel sent to a postamat?
Call 1499 with the item number and your mobile number, as Kazpost’s tracking page asks. Kargo Radar will still show when it arrives, as “Awaiting the recipient at the pickup point”.
Why don’t the English words match Kazpost’s English site?
Kazpost’s English labels don’t always line up with its Russian ones, so Kargo Radar bases its wording on the Russian dictionary. That means our text can differ slightly from what you see on Kazpost’s English pages.
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