Posti parcel number
Example format
JJFI01234567890123456
JJFI followed by 17 digits.

Track Posti parcels and mail in Finland. See when your parcel is on its way, ready at a pickup point or parcel locker, or delivered, with events in English.
Enter your Posti tracking number
When any of your packages, including Posti, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.

Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
Posti is Finland’s postal company. It delivers letters and parcels in Finland, and in Estonia, Latvia and Lithuania it runs parcel lockers under the SmartPosti name.
When a parcel reaches a Posti Parcel Locker, Posti sends the locker details and the opening code in its OmaPosti app, by text message and by email. The notice of arrival shows the last pickup date, and parcels that aren’t collected by then are returned to the sender. If OmaPosti shows the Extend pickup time option for a parcel, the pickup time can be extended by up to 14 days for a fee.
Items mailed to Finland from other countries, for example from China, can often be looked up with Posti using the sender’s international tracking number.
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Example format
JJFI01234567890123456
JJFI followed by 17 digits.
Example format
RR123456789FI
Two letters, nine digits and FI.
Numbers that start with MH and end in FI belong to Matkahuolto, another Finnish carrier.
JJFI numbers and international numbers ending in FI are recognized automatically. Numbers from other countries aren’t, so choose Posti for those; the form on this page already has it selected.
See where your package is in a few steps, and hear about it when the status changes.
Paste your tracking number into the form on this page. The form already has Posti selected and takes you straight to the results.
Some Posti numbers are recognized from their format. For the rest, choose Posti from the carrier list in the app or on the tracking page.
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
For a delayed or lost item, ask Posti’s customer service to investigate. If it can’t be found, the sender can claim compensation. For online orders, Posti says the seller is responsible for transport, so ask the shop about a replacement or refund.
If an item arrives damaged, report it on Posti’s online form with photos of the outer packaging, the inner wrapping and the product, and always notify the sender. Kargo Radar won’t be able to start an investigation or send that form for you.
Answers to common questions about Posti packages.
Paste your tracking number into the form on this page. Kargo Radar looks it up with Posti and lists every event with its date, time and city.
Often, yes. Enter the international tracking number from the sender on this page, which checks it with Posti. The Finnish part of the trip usually shows up there.
Posti adds an event when the parcel is scanned. Items from abroad can go several days without a new event while they travel or wait for customs in Finland.
It’s Posti’s own tracking code: JJFI followed by 17 digits. Posti asks for the item ID that starts with JJFI when you collect a parcel, and a shipment with several parcels can have a separate code for each one.
If the item needs customs clearance, Posti gives a delivery estimate only after clearance is complete and the item is released for delivery. Posti says you can clear an item through customs even without the notice of arrival, once it has arrived in Finland and you know the sender and the contents.
Posti lists a few common reasons: the parcel is larger than 59 x 36 x 60 cm, it must be handed over in person or after an identity check, it contains substances that can’t go into underground lockers, or a wrong phone number was entered with the order. At the outlet, parcels usually have a pickup code; registered items need the item ID and an identity document.
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
Track packages from other carriers in the same place.
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