International-style postal number
Example format
RA123456789CO
Two letters, nine digits and CO: the item was posted with 4-72 in Colombia. 4-72 describes its certified numbers as 13 characters.
4-72 Tracking
Look up a 4-72 item with its 13-character number. You’ll see each postal scan with the office that made it, plus an overall status in English.
SecureLive TrackingFull History
Track a Package
Enter your 13-character 4-72 number
Live status updates
126 carriers incl. 4-72 · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including 4-72, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
500K+
Active Users
4.3
App Rating
126
Carriers
Carrier info
About 4-72
4-72 is the trading name of Servicios Postales Nacionales S.A., and its site calls it Colombia’s official postal operator. Besides letters and parcels, it lists money orders, corporate and e-commerce services, and a virtual mailbox service, the Casillero Virtual.
Not everything 4-72 carries can be followed. Its FAQ says ordinary mail isn’t tracked item by item, and that certified mail has a 13-character number. If your item was sent as ordinary mail, no lookup will show it.
Kargo Radar reads 4-72’s public tracking service each time you search. Events stay in the original Spanish, with times in Colombian local time. A delivered item often shows “En proceso de devolución a remitente” afterwards, because the signed proof of delivery travels back to the sender; Kargo Radar keeps such items marked as delivered. Kargo Radar is independent and isn’t affiliated with 4-72.
What do 4-72 tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Item mailed to Colombia
Example format
RX123456789DE
Same pattern, but the last two letters name the origin country. 4-72 can show these once they reach Colombia.
Type the letters and digits with no spaces. The number is on your receipt or in the sender’s shipping message.
Is the carrier detected automatically?
Numbers ending in CO are recognized automatically and looked up with 4-72. For an item mailed to Colombia from another country, choose 4-72 yourself; the form on this page already has it selected.
How to track 4-72 packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has 4-72 selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some 4-72 numbers are recognized from their format. For the rest, choose 4-72 from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about 4-72 statuses
4-72 publishes its events in Spanish. These come up often, and the wording isn’t always obvious:
- Admitido
- Accepted into the postal network at origin.
- En proceso
- Moving through 4-72’s network. It’s a general step, so it says little on its own; check the office shown next to it.
- Envío Recibido en la oficina de cambio internacional
- Reached the international exchange office, where mail enters or leaves the country.
- Envío recibido de aduanas
- Handed back to 4-72 after customs.
- Registro de entrega no exitosa
- A delivery attempt failed. The note in brackets gives the reason, which can be unpaid customs tax.
- Digitalizado
- A document was scanned. The parcel’s status doesn’t change.
- En proceso de devolución a remitente
- Going back to the sender. After “Entregado” this usually refers to the signed proof of delivery, not your parcel.
4-72 customer support
For a missing or delayed item, use 4-72’s PQR form (petitions, complaints and claims) or its contact channels, with your number ready. The person who posted the item holds the receipt, so a sender abroad may need to start a claim with their own postal service.
If your parcel is waiting on customs tax, 4-72’s FAQ explains the payment and the documents to bring. Kargo Radar can only show the scans. It can’t pay duties, rearrange a delivery or open a claim for you.
Frequently asked questions
Answers to common questions about 4-72 packages.
How do I track a 4-72 parcel?
Enter the 13-character number in the form above. The results list every scan from 4-72 with the operating office. No account is needed.
Where is my 4-72 tracking number?
Check the receipt from the post office, or the shipping message from your seller. A number ending in CO was posted in Colombia. If it ends in other letters, it was posted abroad and only appears with 4-72 after arrival.
Is the 4-72 status live?
Each search asks 4-72 for its current record, so you see what 4-72 reports right now. A parcel can have moved further than that, because the record only changes when someone scans it.
Why isn’t my 4-72 number found?
First check the characters, since O and 0 are easy to mix up. Ordinary mail has no item tracking at all. An item coming from abroad won’t appear until Colombia receives it, so try the origin postal service in the meantime.
Why does my delivered item say it’s being returned to the sender?
That line usually means the signed delivery document is on its way back to the sender. If “Entregado” comes before it, your parcel was delivered. Kargo Radar doesn’t change the status to returned in that case.
Do I have to pay customs tax on a 4-72 parcel?
4-72’s FAQ says it collects duty and VAT on behalf of the customs authority, DIAN, when they apply. A failed attempt marked “Pendiente pago de impuesto aduanero” points to this. The FAQ warns that goods can be declared abandoned if payment is late, so act on the notice quickly.
Other carriers
Track packages from other carriers in the same place.
Related carriers
International carriers
Swiss Post Tracking
InPost Tracking
Austrian Post Tracking
DPD UK Tracking
4PX Tracking
Korea Post Tracking
Barid Al-Maghrib Tracking
SMSA Express Tracking
Naqel Express Tracking
Cainiao Tracking
Amazon Logistics Tracking
Hermes Tracking
Yodel Tracking
Canada Post Tracking
Estafeta Tracking
LBC Express Tracking
Delhivery Tracking
Blue Dart Tracking
Yamato Transport Tracking
Japan Post Tracking
EMS Tracking
Correos Tracking
Poste Italiane Tracking
BRT Tracking
GLS Italy Tracking
CTT Tracking
Chronopost Tracking
bpost Tracking
PostNord Tracking
Posti Tracking
Poczta Polska Tracking
DPD Polska Tracking
Packeta Tracking
Česká pošta Tracking
Nova Poshta Tracking
FAN Courier Tracking
Sameday Tracking
Econt Tracking
ELTA Tracking
Ninja Van Tracking
CJ Logistics Tracking
ACS Courier Tracking
APC Overnight Tracking
Aramex Australia Tracking
Aramex New Zealand Tracking
Bosta Tracking
BOX NOW Tracking
Bulgarian Posts Tracking
City Express Tracking
Correo Argentino Tracking
Correos Express Tracking
D Express Tracking
Danske Fragtmænd Tracking
DAO Tracking
DHL eCommerce UK Tracking
DHL Parcel NL Tracking
Early Bird Tracking
Ekart Tracking
EMS Vietnam Tracking
ePost Global Tracking
Flash Express Tracking
FOXPOST Tracking
GDEX Tracking
Geniki Taxydromiki Tracking
GLS France Tracking
GOFO Tracking
Hanjin Tracking
Helthjem Tracking
Hrvatska pošta Tracking
Intelcom Tracking
Jordan Post Tracking
Kazpost Tracking
KEX Express Tracking
Leopards Courier Tracking
Lietuvos paštas Tracking
Logen Tracking
Lotte Global Logistics Tracking
M&P Courier Tracking
Matkahuolto Tracking
Meest Tracking
MRW Tracking
Mylerz Tracking
NACEX Tracking
Nationex Tracking
NZ Post Tracking
OCA Tracking
Olva Courier Tracking
Oman Post Tracking
OnTrac Tracking
ORLEN Paczka Tracking
Pakistan Post Tracking
Paperfly Tracking
Pathao Courier Tracking
PHLPost Tracking
Planzer Tracking
Pos Malaysia Tracking
POST Luxembourg Tracking
Posta Shqiptare Tracking
Pósturinn Tracking
RAM Couriers Tracking
RedX Tracking
Relais Colis Tracking
ROZETKA Delivery Tracking
Saudi Post Tracking
Serpost Tracking
SingPost Tracking
Slovenská pošta Tracking
SPX Express Tracking
Sunyou Tracking
The Courier Guy Tracking
TNT Italy Tracking
