Marketplace number
Example format
RMP-123456789
RMP followed by 9 digits. The hyphen is optional here.
ROZETKA Delivery Tracking
Enter your RMP or digits-only number to follow a ROZETKA Delivery parcel to your chosen store in Ukraine. The carrier’s statuses are in Ukrainian, and Kargo Radar shows them in English.
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Enter your ROZETKA Delivery number
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126 carriers incl. ROZETKA Delivery · one appYou don’t even need
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When any of your packages, including ROZETKA Delivery, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About ROZETKA Delivery
ROZETKA Delivery is the delivery service tied to ROZETKA’s store network in Ukraine. Its help center explains that a sender hands an order in at a ROZETKA store, and the parcel travels to the store the buyer picked. It’s used for marketplace orders as well as independent shipments.
Its help pages describe collection at a branch, not door-to-door delivery. A parcel stays available for 10 days after it arrives, and the recipient is told when it’s ready. Parcels that are refused or not collected are returned automatically to the sending branch. Depending on how you’re paying, you may need ID when you collect.
Kargo Radar reads the public tracking data on the ROZETKA Delivery site. The carrier writes its statuses only in Ukrainian, so Kargo Radar shows an English meaning based on the status code, with times in Kyiv local time. Any return leg is included in the same list. ROZETKA isn’t connected with Kargo Radar, which is an independent tracker with no access to ROZETKA accounts.
What do ROZETKA Delivery tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Digits-only number
Example format
101234567890
A 12-digit number that usually starts with 101.
In Ukrainian, the number is called an ЕН (експрес-накладна, or express waybill). That’s the term on the ROZETKA help pages.
Is the carrier detected automatically?
RMP numbers are recognized automatically. Digits-only numbers aren’t, because they look like other carriers’ numbers, so choose ROZETKA Delivery for those; this page’s form already points to it.
How to track ROZETKA Delivery packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has ROZETKA Delivery selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some ROZETKA Delivery numbers are recognized from their format. For the rest, choose ROZETKA Delivery from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about ROZETKA Delivery statuses
ROZETKA Delivery’s statuses are in Ukrainian. Kargo Radar shows English wording, and the terms below list the Ukrainian name from its help center where one exists:
- Shipment planned
- Заплановані відправлення. The waybill exists and the sender hasn’t handed in the parcel yet.
- Accepted for delivery
- Прийнято на відправку. The sender has handed the parcel to their branch.
- Ready for pickup
- У відділенні доставки. The parcel is in a ROZETKA store, ready for the recipient.
- Storage period extended
- You’ve got longer than the original deadline to pick it up.
- Collected by the recipient
- Видано. The recipient has the parcel.
- Recipient refused the shipment
- Відмова одержувача. It’s being sent back after being refused.
- Storage period expired
- Припинено зберігання. The time ran out and the parcel returns to the sender.
ROZETKA Delivery customer support
ROZETKA Delivery’s help center names a Telegram bot as its support channel, and it’s the place to ask about a parcel. Have the number ready when you message it. Senders can also inspect a returned parcel before the returns record is issued, as the help center explains.
If you bought from a marketplace seller, ask them about the order, refunds and returns first. Kargo Radar can show what the tracking system reports, but it can’t extend storage or redirect a parcel.
Frequently asked questions
Answers to common questions about ROZETKA Delivery packages.
How do I track a ROZETKA Delivery parcel?
Enter the RMP or digits-only number above. ROZETKA also offers its own tracking on its website, in its Telegram bot and under “Мої посилки” (My parcels) in the ROZETKA app.
Where can I find my ROZETKA tracking number?
Look under your order in the ROZETKA app or website, or in the seller’s message. A sender gets the waybill number (ЕН) when creating a shipment in their account.
Is the ROZETKA status live?
Kargo Radar requests it from ROZETKA Delivery as you search, so you see the latest status the system holds. The parcel may have moved on since then, especially between distribution centers.
Why does Kargo Radar say my number doesn’t exist?
ROZETKA Delivery reports “waybill not found” for numbers it doesn’t have. Make sure you’ve entered all 9 digits after RMP, or the full digits-only number. Numbers for a seller’s other carrier won’t work here.
How long will a ROZETKA store keep my parcel?
The help center says 10 days after arrival, and the exact end date appears in the shipment’s information. After that, the status changes to storage ended, and the parcel returns to the sender.
Do I need ID to collect a parcel from ROZETKA?
It varies. An unpaid order under 4,999 UAH needs no ID. A prepaid parcel needs ID for the named recipient. Cash payments of 5,000 UAH or more have stricter rules, listed in the recipient help page.
What does “Shipment cancelled” mean?
The shipment has been cancelled, so it won’t arrive under this number. Ask the seller whether a new one was created, because a replacement would have a different number.
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