AWB number
Example format
123456789012
A number made up of digits only; the SMSA numbers Kargo Radar has seen are 12 digits long.
SMSA Express Tracking
Track SMSA Express shipments in Saudi Arabia and the Gulf region with your AWB number. See which step your package is at, along with its full event history.
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Track a Package
Enter your SMSA Express tracking number
Live status updates
126 carriers incl. SMSA Express · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including SMSA Express, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
500K+
Active Users
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App Rating
126
Carriers
Carrier info
About SMSA Express
SMSA Express is a courier and express delivery company headquartered in Riyadh, Saudi Arabia. It handles domestic and international express shipments, and SMSA says its network connects 230 countries.
SMSA has been in business since 1994. Besides express parcels, its services include road, sea and air freight, customs clearance and e-commerce solutions. SMSA says a dedicated customs clearance department clears incoming shipments arriving by air, road or sea. Senders can ship through an SMSA account, with the SMSA Express app or by dropping a parcel at an SMSA service center. SMSA also offers cash on delivery, collecting the payment from the buyer for the seller.
SMSA’s tracking shows a shipment in four steps: picked up, in transit, out for delivery and delivered. Kargo Radar turns those steps into its standard statuses, so all your packages read the same way.
What do SMSA Express tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Is the carrier detected automatically?
Some Turkish carriers use 12-digit numbers too, so SMSA Express isn’t detected automatically. In the app, choose SMSA Express from the carrier list; the form on this page already has it selected.
How to track SMSA Express packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has SMSA Express selected and takes you straight to the results.
- 02
Pick the carrier
SMSA Express numbers look like other carriers’ numbers, so Kargo Radar doesn’t guess. Choose SMSA Express from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about SMSA Express statuses
- Picked Up
- SMSA has collected the shipment from the sender. Kargo Radar shows Shipped.
- In Transit
- The shipment is moving between facilities.
- Out For Delivery
- The shipment is with the courier on its way to you.
- Delivered
- The shipment has been delivered.
SMSA Express customer support
SMSA’s compensation policy counts both senders and recipients as clients, so either can complain. Use the contact options on SMSA’s website, and keep the reference number you get for your complaint.
The Complaints and Compensation Policy gives 30 days from delivery, or from the announced delivery date, for lost, damaged or late shipments. SMSA’s documents don’t all give the same limit for damage, so report it right away and keep the packaging. Kargo Radar isn’t part of SMSA and can’t take a complaint or a claim.
Frequently asked questions
Answers to common questions about SMSA Express packages.
How do I track an SMSA Express shipment?
Paste your AWB number into the form on this page. Kargo Radar looks it up in SMSA Express’s tracking system and shows the current step and every event.
What is an AWB number?
AWB stands for air waybill; an AWB number is the number of the shipment’s transport document. SMSA’s website calls it the tracking number, and the sender usually shares it along with the shipping details.
Why isn’t SMSA detected automatically?
SMSA numbers are digits only, and 12-digit numbers are also used by some Turkish carriers. To avoid guessing wrong, Kargo Radar asks you to pick SMSA Express.
How long does SMSA keep a shipment at a service center?
SMSA says it texts the recipient when a shipment arrives at an SMSA service center, so it can be collected during the center’s working hours. The package is kept for 5 business days from its arrival before it goes back to the sender, though this can vary by service type or the sender’s agreement with SMSA. In an emergency, someone else can collect it for you if they bring the AWB number; SMSA checks and records their ID.
What happens if SMSA can’t deliver my shipment?
Under SMSA’s terms, the courier makes a first delivery attempt. If the recipient doesn’t respond, SMSA may try again on its own or at the customer’s request, and if delivery still fails, SMSA may take the shipment to the service center nearest the recipient or return it to the sender. The sender or recipient can also ask for a later delivery time, delivery to a neighbor or leaving the shipment at a chosen place.
Is SMSA Express tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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