BRTcode
Example format
01234567890123
A 14-digit number from BRT’s email or text message, the waybill or the missed-delivery notice.
BRT Tracking
Track BRT (Bartolini) parcels in Italy with the number on your label or shipping notice. See every event from collection to delivery, in English.
SecureLive TrackingFull History
Track a Package
Enter your BRT tracking number
Live status updates
126 carriers incl. BRT · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including BRT, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About BRT
BRT, formerly known as Bartolini, is an Italian courier that delivers parcels across Italy. It is part of Geopost, the group behind DPD, so DPD parcels sent to Italy from other countries are often delivered by BRT.
BRT-fermopoint pickup points are newsstands, tobacconists, stationery shops, phone shops and other partner businesses across Italy. BRT says the recipient can choose the point that suits their schedule, with flexible hours and days for pickup, including weekends, and gets an email or text message when the parcel is ready. BRT also says it works with Geopost, which it calls the European leader in international parcel shipments, and with EuroExpress, a network for parcels and pallets.
Parcels can also be delivered to a BRT-fermopoint pickup point instead of the recipient’s address.
What do BRT tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Shipment number
Example format
012345678901
A 12-digit number.
Customer parcel ID
Example format
012345678901234
The sender’s own ID for the parcel. Kargo Radar accepts 15-digit IDs, and BRT only answers these for shipments from the last two months.
Is the carrier detected automatically?
BRT numbers contain only digits and look like other carriers’ numbers, so BRT isn’t detected automatically. Choose BRT from the carrier list; the form on this page already has it selected.
How to track BRT packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has BRT selected and takes you straight to the results.
- 02
Pick the carrier
BRT numbers look like other carriers’ numbers, so Kargo Radar doesn’t guess. Choose BRT from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about BRT statuses
- FOR DELIVERY
- The parcel is out for delivery.
- Redirect to BRT-fermopoint
- The parcel is being sent to a BRT-fermopoint pickup point instead of your address. Kargo Radar shows In transit until it arrives there.
- NOTICE OF ATTEMPTED DELIVERY
- The courier couldn’t deliver the parcel, so the status is Delivery failed.
BRT customer support
As the recipient, you can use your BRTcode and security code on BRT’s website to change the date, time slot or address, or to choose a BRT-fermopoint or branch. An address change must be authorized by the sender.
BRT says only the sender can report damage. If you paid the transport costs yourself, use the contact form in BRT’s FAQ, with photos. Otherwise, tell the sender. Kargo Radar simply shows BRT’s events; rescheduling and damage reports have to go through BRT or the sender.
Frequently asked questions
Answers to common questions about BRT packages.
How do I track a BRT parcel?
Paste your BRTcode, shipment number or parcel ID into the form on this page. Kargo Radar works out which kind of number it is and looks it up with BRT.
Why is my BRT tracking not updating?
BRT records an event at each depot and on the delivery round, so a parcel can go a day or so without a new event. A shipment that was only just created may show only “SHIPPING INFO SENT TO BRT” until BRT collects the parcel.
Is a DPD parcel in Italy tracked with BRT?
Often, yes. DPD parcels sent to Italy are usually delivered by BRT. If the DPD number doesn’t work here, use the BRT number from the delivery notice.
Where do I find my BRTcode?
In the email or text message BRT sends when it takes charge of your parcel, on the BRT waybill, or on the notice the courier leaves after a missed delivery.
How long does a BRT-fermopoint keep my parcel?
BRT says a parcel is held at the BRT-fermopoint for 10 days, and you’re told by email or text message when it arrives. BRT also says the service includes insurance cover.
Can I send a return from a BRT-fermopoint?
Yes. BRT says the BRT-fermopoint network is meant both for collecting online purchases and for sending returns, and you can send a shipment of one parcel or up to 5 separate parcels from a BRT-fermopoint.
Is BRT tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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