Cainiao logistics number
Example format
LP00123456789012
LP followed by digits. Numbers with 14 to 17 digits are recognized automatically; for other LP numbers, keep Cainiao selected.
AliExpress & Cainiao Tracking
Track AliExpress orders shipped through Cainiao’s network. See each step from the seller’s warehouse and the departure from China to customs and final delivery, with a clear status summary.
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Enter your AliExpress or Cainiao tracking number
Live status updates
126 carriers incl. Cainiao · one appYou don’t even need
You don’t even need
to open the app.
When any of your packages, including Cainiao, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Cainiao
Cainiao is the logistics network of Alibaba Group and ships many AliExpress orders. It takes parcels from sellers and warehouses, sends them abroad and hands them to a local postal service or courier in the destination country for the last part of the trip.
Kargo Radar checks Cainiao’s global tracking system. Besides Cainiao’s own numbers, that system often knows the numbers its partner carriers use, so the record can continue with customs and local delivery events.
What do Cainiao tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
AliExpress number
Example format
AP00123456789012
AP followed by 14 digits.
Cainiao global number
Example format
CNG00123456789012
CNG followed by 14 digits.
Local delivery numbers
Example format
DOFR…HD / CNUSUP…
Numbers Cainiao uses for local delivery in France (DOFR, 13 digits, then HD) and in the US (CNUSUP and 11 digits).
You’ll find the tracking number in the order details on AliExpress. If the order shows a second number for the local carrier, you can track that one too.
Is the carrier detected automatically?
Numbers in the formats above are recognized as Cainiao. Cainiao also tracks many partner numbers, such as international postal numbers, but those aren’t detected as Cainiao automatically. The form on this page already has Cainiao selected, so any number you enter here is checked with Cainiao.
How to track Cainiao packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Cainiao selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some Cainiao numbers are recognized from their format. For the rest, choose Cainiao from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Cainiao statuses
- Arrived at a pickup point
- The parcel is waiting to be collected. Kargo Radar shows Out for delivery, not Delivered, until it’s picked up.
- Customs clearance
- Customs in the destination country is processing the parcel. The status stays In transit.
- Delivery failed
- The local carrier couldn’t deliver the parcel. Its next step appears in the event history.
Cainiao customer support
For an AliExpress order, go through AliExpress rather than Cainiao. Cainiao’s help page says that if tracking hasn’t updated 12 days after the seller shipped, contact the seller. Past the promised delivery date, use AliExpress’s customer service or its disputes page. AliExpress says a dispute generally opens from the 11th day after shipment, and if the parcel is still within the promised time, you may have to wait.
Kargo Radar can’t open a dispute or ask for a refund, since all it sees is the tracking record.
Frequently asked questions
Answers to common questions about Cainiao packages.
How do I track my AliExpress order?
Open the order on AliExpress, copy the tracking number and paste it into the form on this page. Kargo Radar looks it up in Cainiao’s tracking system and lists every event with its date and place.
Why is my AliExpress tracking not updating?
Long gaps between scans are normal while a parcel is leaving China, waiting for customs or being handed to the local carrier. If the number isn’t found at all, the seller may have created the label but not handed the parcel over yet.
Who delivers my AliExpress package in my country?
Usually a local postal service or courier. The Cainiao record often keeps showing that carrier’s scans. If it stops before delivery, track the local carrier’s number if your order shows one.
Is AliExpress tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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Track packages from other carriers in the same place.
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