Item number ending in HR
Example format
CH123456785HR
Two letters, nine digits, then HR. Kargo Radar validates the check digit for this format.
Hrvatska pošta Tracking
Enter your item number to follow a parcel or registered letter with Hrvatska pošta (Croatian Post), from the exchange office and customs to your parcel locker or post office.
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When any of your packages, including Hrvatska pošta, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
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Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Hrvatska pošta
Hrvatska pošta (Croatian Post) calls its retail network the largest in Croatia, and says it has the country’s largest electric vehicle fleet. Besides post offices, it runs a network of parcel lockers known as paketomati.
A useful feature is its parcel notification. Once your parcel is weighed, Hrvatska pošta can send an SMS or email with a link that lets you send it to another address, a paketomat or a post office. A change adds 48 hours to the delivery deadline. At a paketomat, the parcel goes to whoever enters the PIN or scans the barcode, so keep that message to yourself.
Kargo Radar reads the English tracking page at posiljka.posta.hr, so events show in English with the postal office’s name and Zagreb time. Records stay available for years. The carrier’s site sometimes returns an error for a valid item, and if so, try again shortly. Kargo Radar runs independently of Hrvatska pošta and isn’t an official channel.
What do Hrvatska pošta tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Item mailed to Croatia from abroad
Example format
RR123456785JP
Same pattern, ending in the sending country’s code. Items like this can be looked up here too.
Hrvatska pošta’s contact center also asks for this number when you call about an item, so keep it handy.
Is the carrier detected automatically?
A number ending in HR is picked up automatically. Items mailed in from another country carry that country’s code, so choose Hrvatska pošta for those; it’s already chosen in the form here.
How to track Hrvatska pošta packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Hrvatska pošta selected and takes you straight to the results.
- 02
The carrier is found for you
Paste the number into the search box on the home page or into the Kargo Radar app, and the carrier is recognized from the number’s format.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Hrvatska pošta statuses
These are the English terms Hrvatska pošta uses on its tracking page:
- Item announced
- The sender has told the post the item is coming. It may not have been handed over.
- Item received at exchange office
- It’s at the international office where mail enters or leaves Croatia.
- Item is out for delivery
- A postal worker has it on a delivery round.
- Delivery was redirected to the parcelstation
- The delivery has been changed to a parcel locker.
- The shipment has been handed over to the parcelstation
- It’s in the locker. The pickup deadline starts when you get the notice.
- Item delivered
- It has been handed over or collected.
Hrvatska pošta customer support
The contact center handles individual item questions by phone or web form, and you’ll need your item number. Hrvatska pošta also has a separate complaint (prigovor) page. The status system is its first suggestion, so note the most recent event before you get in touch.
Customs charges and any declaration fee are paid on handover and are decided by the value of the goods, as listed on its customs supervision page. Kargo Radar can’t pay fees, redirect a parcel or make a complaint for you.
Frequently asked questions
Answers to common questions about Hrvatska pošta packages.
How do I track a Hrvatska pošta item?
Enter the item number in the form on this page. Results are grouped into stages on the Croatian Post side, and Kargo Radar shows them as one list with an overall status.
Where do I find my item number?
Check your post office receipt if you posted it, or the seller’s shipping email if you bought it. It looks like two letters, nine digits and two more letters.
Is the Hrvatska pošta status live?
We ask the carrier’s page at the time you look up the item. Delivery rounds can run ahead of the record, so your postal worker may be close by even though the last entry is hours old.
Why isn’t my number found?
Hrvatska pošta’s English page shows “Invalid barcode format” for numbers it can’t find, even when the format is right. Recheck each character. An item from abroad may not be visible until it’s reached Croatia, so try the sender’s post in the meantime.
How long do I have to collect from a paketomat?
Hrvatska pošta’s locker page says 3 days from the SMS or email notice, with a reminder 12 hours before the deadline. A parcel you don’t pick up by then goes back to the sender. You can pay a cash-on-delivery charge at the locker.
Do I have to pay customs on a parcel to Croatia?
Only goods from outside the EU come under customs supervision. VAT, handling fees and sometimes duty are collected when you receive the item, depending on its value and whether the seller used IOSS. Mail from other EU countries isn’t affected.
Can I change where my parcel is delivered?
Yes, as long as you’ve received the notification by SMS or email. Its link lets you pick another address, a paketomat or a post office. Remember the change adds 48 hours to the delivery deadline.
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