Chronopost number
Example format
XR012345678TS
Two letters, nine digits and two letters. Some endings, such as TS, JB or RV, aren’t country codes and belong to Chronopost.
Chronopost Tracking
Track Chronopost express parcels with your tracking number. See each event from pickup to delivery, at home or at a pickup point, in English.
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Enter your Chronopost tracking number
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126 carriers incl. Chronopost · one appYou don’t even need
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When any of your packages, including Chronopost, is out for delivery, you’ll see it in the Dynamic Island, on your home screen widget and in your notifications. Your package keeps you posted before you even ask.
Incoming and outgoing, separated
Packages you receive and packages you send sit in separate tabs, filtered by status.
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About Chronopost
Chronopost is the express parcel carrier of the French La Poste group and a member of Geopost, the group that also runs DPD. It delivers parcels across France, to the door or to a pickup point, and sends parcels abroad.
Chronopost was created by the La Poste Group in 1985 and calls itself France’s leading provider of express parcel delivery up to 30 kg. With more than 140 facilities, it offers next-day delivery before 1 p.m. to and from all areas of mainland France, and it delivered more than 265 million parcels in 2024. Its 25,000 proximity points in France include Chronopost depots, post offices and Pickup points.
Kargo Radar checks Chronopost’s official tracking service and shows each event in English.
What do Chronopost tracking numbers look like?
You’ll find the tracking number on the label, the shipping receipt or the shipping details the sender gave you. The examples below only show the format.
Number ending in FR
Example format
XR012345678FR
Chronopost also uses numbers ending in FR, which look like La Poste numbers.
Parcel from abroad
Example format
012345678901234
Chronopost says parcels coming from abroad have a 15-character number.
Is the carrier detected automatically?
Numbers with a Chronopost-only ending such as TS, JB or RV are recognized as Chronopost. Numbers ending in FR and 15-character numbers from abroad aren’t, so choose Chronopost for those; the form on this page already has it selected.
How to track Chronopost packages with Kargo Radar
See where your package is in a few steps, and hear about it when the status changes.
- 01
Enter the number
Paste your tracking number into the form on this page. The form already has Chronopost selected and takes you straight to the results.
- 02
Pick the carrier if needed
Some Chronopost numbers are recognized from their format. For the rest, choose Chronopost from the carrier list in the app or on the tracking page.
- 03
Follow every event
Each scan is listed on a timeline with its date (and time, when the carrier provides one), and the overall status is summarized as one of six standard statuses.
- 04
Get notified
Save the package to your list in the Kargo Radar app and you’ll get a notification on your phone when its status changes. Packages from other carriers sit in the same list.
What do the tracking statuses mean?
Kargo Radar turns each carrier’s own status wording into six standard statuses, so packages from different carriers read the same way. Each event keeps the carrier’s own description in the history, or an English rendering for carriers that only report in their local language.
- Shipped
- The carrier has registered the shipment or picked it up from the sender. It may not have left yet.
- In transit
- The package is moving between facilities, countries or customs.
- Out for delivery
- The package is out for delivery, or it’s waiting to be collected at a branch, post office or pickup point.
- Delivered
- The package was handed to the recipient or collected from the pickup point.
- Delivery failed
- A delivery was attempted but not completed. The carrier’s next step shows up in the event history.
- Returned
- The package is on its way back to the sender, or it has already been returned.
Good to know about Chronopost statuses
- Available at retrieval point
- The parcel is waiting to be collected at a pickup point. Kargo Radar shows Out for delivery until it’s picked up.
- Delivery attempt failed
- The courier couldn’t deliver the parcel. The status is Delivery failed.
- Returned to the sender
- The parcel is going back to the sender. A later delivery to the sender still shows as Returned.
Chronopost customer support
If you’re the recipient, the “Change your delivery” button on Chronopost’s tracking page offers options such as a new date, a pickup point or a neighbor. It closes once the parcel is probably out for delivery. For a lost or damaged parcel you’re receiving, Chronopost says to contact your sender.
Individual senders claim through customer service, within 14 days of the delivery date or 21 days for international shipments. We only read Chronopost’s tracking, which means Kargo Radar can’t rebook a delivery or claim compensation.
Frequently asked questions
Answers to common questions about Chronopost packages.
How do I track a Chronopost parcel?
Paste your Chronopost tracking number into the form on this page. Kargo Radar looks it up with Chronopost and lists every event with its date, time and place.
My number ends in FR. Is it Chronopost or La Poste?
Both use numbers ending in FR. If your parcel was sent with Chronopost, enter the number on this page, which checks Chronopost directly.
How many characters does a Chronopost tracking number have?
Usually 13: two letters, nine digits and two letters, for example XX123456789FR. Chronopost says parcels coming from abroad have 15 characters. Enter the number without spaces.
What does Chrono 13 mean on my Chronopost parcel?
Chrono 13 is Chronopost’s next-day service with delivery before 1 p.m., Monday to Friday except public holidays; Saturday delivery is an option. Chronopost says some coastal islands can take one more day, and Corsica and the day after a public holiday have no guaranteed time. Other timed services include Chrono 9, Chrono 10 and Chrono 18.
What happens if I’m not home for a Chronopost delivery?
For Chrono 13 parcels, Chronopost says the package is held for 14 days at the post office or a Chronopost agency if the recipient is absent; the period at a Pickup point is shorter. With Chronopost’s Predict service, the recipient can also reschedule the delivery to another day or a chosen location.
Is Chronopost tracking free?
Yes. Tracking on Kargo Radar is free and doesn’t require an account. Save the package in the app to get a notification when its status changes.
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