Kargo Radar

Terms of Use

Last updated: March 24, 2026

End User License Agreement (EULA)

This document is a legal agreement governing your use of the Kargo Radar application and web platform. By using our services, you are deemed to have accepted these terms.

1. General Provisions

These Terms of Use (the "Terms") govern the use of the Kargo Radar (the "Application", the "Platform") mobile application and website (kargoradar.com), developed and operated by Teknolojig Bilişim Teknolojileri A.Ş. (the "Company", "we").

By downloading or installing the Application, visiting the website or using our services, you declare that you have read, understood and accepted these Terms.

Important: If you do not accept these terms, please do not use the Application and remove it from your device.

2. Description of the Service

Kargo Radar is a package tracking service that brings together shipment tracking information from carriers in Türkiye on a single platform. Through the Application and the website, you can:

  • •Check the status of your shipments by entering your tracking numbers
  • •Track multiple carriers from a single screen
  • •Receive notifications about changes in your package status
  • •Access advanced features with a Premium subscription

Supported carriers: Swiss Post, InPost, Austrian Post, DPD UK, 4PX, Korea Post, Barid Al-Maghrib, SMSA Express, Naqel Express, International Post, ACS Courier, Amazon Logistics, APC Overnight, Aramex Australia, Aramex New Zealand, Blue Dart, Bosta, BOX NOW, bpost, BRT, Bulgarian Posts, Cainiao, Canada Post, Česká pošta, Chronopost, City Express, CityMail, CJ Logistics, 4-72, Coordinadora, Correo Argentino, Correos, Correos Express, CTT, D Express, Danske Fragtmænd, DAO, Delhivery, DHL eCommerce UK, DHL Parcel NL, DPD Polska, Early Bird, Econt, Ekart, ELTA, EMS, EMS Vietnam, ePost Global, Estafeta, FAN Courier, Flash Express, FOXPOST, GDEX, Geniki Taxydromiki, GLS France, GLS Italy, GOFO, Hanjin, Helthjem, Hermes, Hrvatska pošta, Intelcom, Inter Rapidísimo, Japan Post, Jordan Post, Kazpost, KEX Express, LBC Express, Leopards Courier, Lietuvos paštas, Logen, Lotte Global Logistics, M&P Courier, Matkahuolto, Meest, MRW, Mylerz, NACEX, Nationex, Ninja Van, Nova Poshta, NZ Post, OCA, Olva Courier, Oman Post, OnTrac, ORLEN Paczka, Packeta, Pakistan Post, Paperfly, Pathao Courier, PHLPost, Planzer, Poczta Polska, Pos Malaysia, POST Luxembourg, PostNord, Posta Shqiptare, Poste Italiane, Posti, Pósturinn, RAM Couriers, RedX, Relais Colis, ROZETKA Delivery, Sameday, Saudi Post, Serpost, Servientrega, SingPost, Slovenská pošta, SPX Express, Sunyou, The Courier Guy, TNT Italy, Yamato Transport, Yodel, Trendyol Express, Aras Kargo, PTT Kargo, Sürat Kargo, Yurtiçi Kargo, DHL eCommerce, Kolay Gelsin, Hepsijet, and Kargoist.

3. Account and Membership

3.1 Creating an Account

You may use the Application as a guest or as a registered user. When creating an account, you are responsible for providing accurate and up-to-date information.

3.2 Account Security

You are responsible for the security of your account information and password. If you notice any unauthorized access to your account, you must inform us immediately.

3.3 Account Deletion

You can delete your account at any time from the Application settings. When your account is deleted, all of your personal data is removed from our systems within 30 days.

4. Subscription and Payment

4.1 Subscription Plans

The Kargo Radar Pro subscription is offered in two plans: monthly and yearly. The subscription provides access to advanced features such as an ad-free experience, unlimited package tracking and premium support.

4.2 Payment

  • •Payments are collected through the Apple App Store or the Google Play Store
  • •The subscription fee is charged to your store account according to the plan you choose
  • •Prices may vary depending on your local currency and store policies

4.3 Automatic Renewal

Important: Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. The renewal fee is charged to your account within the 24 hours before the current period ends.

4.4 Cancellation and Refunds

  • •You can cancel your subscription at any time
  • •iOS: You can cancel under Settings > Apple ID > Subscriptions
  • •Android: You can cancel under Google Play Store > Subscriptions
  • •After canceling, you can continue to use premium features until the end of the current period
  • •Refund requests are subject to the refund policies of the relevant app store

5. Rules of Use

When using our services, you agree to comply with the following rules:

✓Using the Application only for lawful purposes
✗Tracking other people’s personal information without permission
✗Engaging in activities that endanger the security or integrity of the Application
✗Using automated lookup tools, bots or scrapers
✗Reverse engineering the Application or attempting to extract its source code
✗Using the Platform to distribute malware or send spam

6. Intellectual Property

All content in the Application and on the website (design, software, logos, texts, graphics, images) is the property of Teknolojig Bilişim Teknolojileri A.Ş. and is protected by the copyright laws of the Republic of Türkiye.

Under these Terms, you are granted only a limited, non-exclusive, non-transferable license for personal and non-commercial use. This license does not include the right to copy, modify, distribute or use the content for commercial purposes.

7. Limitation of Liability

  • •Data Accuracy: Package tracking information is obtained from the systems of the relevant carriers. No guarantee is given as to the accuracy or timeliness of this information.
  • •Service Continuity: The Application and the website are provided "as is". No guarantee is given that they will operate without interruption or error.
  • •API Changes: Due to API changes by the carriers, some tracking features may be temporarily unavailable.
  • •Limitation of Damages: The Company cannot be held liable for any direct or indirect damages arising from the use of the Application or the website.

8. Privacy

For detailed information on how your personal data is collected, used and protected, please review ourPrivacy Policy. By using our services, you are also deemed to have accepted our Privacy Policy.

User Tracking: Our Application does not track users for advertising purposes. Advertising identifiers are not collected, and no data is shared with third-party advertising networks.

9. Changes

We reserve the right to update these Terms of Use at any time. When significant changes are made:

  • •They are announced through an in-app notification
  • •They are published on the website with the current date
  • •Registered users are notified by email

Your continued use of our services after the changes means that you accept the updated Terms.

10. Termination

If you breach these Terms, your account may be suspended or closed. You may terminate this agreement at any time by deleting your account.

Upon termination, if you have an active subscription, it must be canceled through the relevant app store. Unpaid subscription fees are not refunded.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul have jurisdiction over any dispute arising from the interpretation or application of these Terms.

12. Contact

If you have any questions about these Terms of Use, you can contact us:

info@teknolojig.com
kargoradar.com/en/contact

Company Information:
Teknolojig Bilişim Teknolojileri A.Ş.
Ataköy Towers A Blok No:20/1 70
Bakırköy/İstanbul, Türkiye
Phone: +90 541 908 15 61

© 2026 Teknolojig Bilişim Teknolojileri A.Ş. All rights reserved.

This document was last updated on March 24, 2026.